Except as otherwise provided, no material or product will be accepted for return after 30 days. If the incorrect item is ordered by mistake, that item can be returned only if it is in a "non-Used" condition. This item will be inspected in-house and assessed. If we deem that the item has to be refurbished, that charge will be made to the customer. This charge can be as much as $250.00 per stock/chassis.
The minimum restocking fee is $15.00. A restocking charge will be applied to all returned items.
Each item has an adequate description connected to it, do your reading/research, we are not in the business of sending out T&E items for your personal testing. No returns for, "I just don't like it, or I changed my mind, or "My wife is mad at me", etc.
To return merchandise, you must call us for a Return Authorization number. No returns will be accepted without a Return Authorization number. Include with your return a copy of your invoice or packing slip. All merchandise must be returned in its original condition.
Any claims for discrepancies in shipment must be submitted within 7 calendar days of receipt of merchandise. Shipping charges for returned items must be prepaid. No returns of altered or etched items. A restocking charge may apply.
Cut to length and Custom Order products are of a special nature. We will be happy to cut the product to your specification, however, the cut to length product is not returnable and considered a final sale. These and custom orders may not be returned for credit.